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  • After sales style | Wuhan UHV travels to Xi'an to shine brightly

    Recently, the Wuhan UHV after-sales team, together with the bidding department, went to Liangliang Group in Xi'an, Shaanxi to provide professional equipment training for its seven subsidiaries.

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    This after-sales service focuses on providing detailed guidance for key equipment such as 20 ZGF (S) intelligent DC high-voltage generators and 2 YDJ series oil immersed test transformers recently purchased by these 7 subsidiaries.

    After arriving in Xi'an, the technical personnel of Wuhan UHV quickly had in-depth exchanges with the on-site managers and team members of each subsidiary. Through communication, the technical personnel learned that although some colleagues have experience using similar instruments, it is the first time they have come into contact with the ZGF (S) intelligent DC high-voltage generator. In view of this situation, the after-sales personnel focused on explaining the interface layout, functional features, and product advantages of the smart device. At the same time, for colleagues who lack experience, technicians have pre arranged special tests for lightning arresters to ensure that each participant can fully understand and master them.

    It is worth mentioning that the ZGF (S) intelligent DC high-voltage generator of Wuhan UHV has been comprehensively optimized in panel design, abandoning traditional manual knob control and making operation more convenient. At the same time, Wuhan UHV has tailored exclusive software for zinc oxide lightning arresters, achieving one click testing function, effectively solving the problem of difficult precision control when manually adjusting voltage in the past.

    In the voltage withstand test stage, ZGF (S) intelligent DC high voltage generator provides two modes for users to choose from: manual and automatic. In manual mode, users can freely set the voltage step value for fine adjustment; The automatic mode is more efficient, as users only need to input parameters such as test voltage, overcurrent protection value, overvoltage protection value, and withstand voltage time to start the test with one click, and the equipment will automatically complete the boosting process. What is even more commendable is that after the experiment, the equipment can automatically perform voltage reduction operation, ensuring safety and worry free.

    After the training, the customer had a pleasant exchange with the technical personnel of Wuhan UHV. The customer highly praised the intelligent equipment of Wuhan UHV, believing that these devices not only solved many problems in the customer's previous experiments, but also demonstrated a deep concern for the customer's needs through continuous technological updates and improvements. The customer also expressed a strong willingness to continue deepening cooperation with Wuhan UHV Company in the future.

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